Training Content Coordinator (4334) - Cambridge
Cambridge University Press & Assessment
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About the Job
Salary: £24,300 - £30,600
Location: Cambridge; Hybrid (2 days per week required in the office)
Contract: Permanent, full time 35 hours per week
An exciting opportunity has arisen as a Training Content Coordinator within our Product Support team, supporting OCR's Professional Development Programme.
OCR's Professional Development programme consists of up to 1000 events per annum, engaging with teachers across all OCR qualifications, general and vocational, as a driver of both customer retention and acquisition and a key element of OCR's customer support offer.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
You will be involved in all stages of the content development cycle – conducting thorough quality assurance checks, aligning materials with established templates and style guides, and liaising with key stakeholders to ensure compliance with our set criteria and processes.
This role supports the Product Support initiative to improve the quality and consistency of our training courses, to improve customer satisfaction and aid successful teacher assessment and delivery of OCR qualifications.
Working alongside our dedicated team of Events Officers, Subject Experts and Developers, you will play a pivotal part in maintaining the high standard of content for this programme.
As our Training and Content Coordinator, you will:
- Perform quality assurance checks on Professional Development materials at various stages within the materials development cycle
- Help develop key guidance documentation for Trainers, Developers and Subject Experts
- Quality assure trainer delivery by assessing training performance against set criteria, and reporting on findings
- Support with analysing customer feedback and make recommendations for improving our Professional Development Programme
- Oversee the material development cycle, reporting on materials status and identifying any concerns around materials development deadlines
- Liaise with key stakeholders including Subject Experts, Events Officers and Creatives to ensure that materials are reviewed within the agreed timeframes Support in facilitating professional development of trainers and developers
We are looking for someone who is passionate about ensuring that Professional Development materials meet a high standard of quality, consistency and engagement.
You will have a proven track record in reviewing and editing a range of document types, particularly PowerPoint presentations, and will be familiar with working with templates and optimising slide layouts. You will be experienced in proofreading and editing documents to enhance readability and tailor content to specific audiences. Excellent attention to detail is essential in ensuring that OCR's training materials uphold the professional standard that teachers expect from our events.
Ideally, you will have previously been involved in developing/delivering training content, and it is essential that you understand the principles that underpin an excellent training event.
You will know how to write and review guidelines and working instructions and will have likely worked in roles where you have had to carry out checks in accordance with set criteria.
You will be able to manage workloads effectively and exhibit strong interpersonal skills to engage with both internal and external stakeholders.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 20th February 2024. Interviews will take place on an ongoing basis, and may take place before the closing date so do not delay in submitting your application.
We reserve the right to close the job advert early.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
“Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill requirements.”
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
At The Hidden Market we're committed to Equality, Diversity and Inclusion, read our policy here. We inform clients that candidates should be evaluated on merit of their skills, experience and commercial attributes in relation to the role, and not background, disability, race, age, gender, sexual orientation, education, or any other discriminatory factor.