Assistant Director / Principal Manager (HR Operations and Data Analytics)

About the Job

[What the role is]

The Assistant Director/Principal Manager (HR Operations and Data Analytics) is responsible for leading the strategic management of HR technology systems and data analytics capabilities within the organisation. This role oversees the comprehensive administration of HR information systems, drives operational excellence in HR processes, and ensures robust data governance and analytics to support evidence-based decision-making across the organisation.

[What you will be working on]

Key Responsibilities include:

HR Systems Management and Enhancement

• Lead end-to-end Workday system management including maintenance, configuration, performance optimisation, and feature enhancements aligned with business requirements
• Oversee change management and global deployment initiatives to ensure minimal operational disruption and maximise user adoption
• Manage role assignments, implement security protocols, and maintain appropriate access controls for all user accounts across all HR systems/platforms, ensuring data security standards align with organisational policies and regulatory requirements and safeguarding sensitive employee information.

HR Operations Excellence

• Ensure all HR operational activities within Workday are executed efficiently and accurately, maintaining high standards of data integrity and process compliance.
• Oversee workflow configurations, approval processes, and system integrations to optimise operational effectiveness.
• Monitor system performance metrics and implement continuous improvement initiatives.

Strategic Digital Transformation Projects

• Lead in the Data Migration projects to SharePoint Online and SG-Teams to modernise document management and collaboration capabilities.
• Spearhead the development and implementation of the Future Digital P-file system to revolutionise digital personnel record management through innovative technology solutions and streamlined processes.
• Develop and maintain the Moments HR Portal content for both staff and managers for user-friendly access to essential HR resources

Data Analytics and Reporting

• Deliver user data requests and analytical insights to support strategic HR and business decisions.
• Manage statutory survey reporting requirements and MMF (Manpower Management Framework) reporting obligations within prescribed timelines.
• Develop and maintain advanced analytics dashboards and reporting capabilities using Tableau and other business intelligence tools.
• Participate in MOM statutory surveys

[What we are looking for]

• Minumum 8 years experience in HR operations, with at least 5 years in leading a team involving HRIS management
• Strong knowledge and hands-on experience with Workday HRIS, including configuration, reporting and integration capabilities.
• Proficient in Microsoft 365 suite and SharePoint Online
• Proficient in Tableau software for data visualisation and business intelligience reporting
• Strong problem-solving abilities and attention to detail
• High level of personal and professional integrity
• Strong people management skills, with experience in managing senior stakeholders
• Good written and presentation skills
• Proactive self-starter and a team player
• Ability to manage ambiguity and change